Privacy Policy
1. Introduction
Solid Factory Co., Ltd. ("Solid Factory", "we", "us") is a software development company based in Osaka, Japan. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. We are a small company and we deliberately keep data collection to a minimum — we only ask for the information we need to respond to you. Please read this policy before using our website or getting in touch with us.
2. Data Collection
We only collect information that you choose to provide. When you submit the contact form on our website, we receive the details you enter — such as your name, company, email address, phone number, and message — and use them solely to respond to your inquiry. If you switch the site's language, a small cookie is stored on your device to remember your preference; it contains no personal information. Our hosting provider may also record standard server logs (such as IP address, browser type, and pages visited) for security and maintenance purposes. We do not use advertising trackers, and we never sell or rent personal information to anyone.
3. Data Security
We take reasonable precautions to protect the information you send us. Our website is served over an encrypted connection, and contact form submissions are processed securely. Access to the information we receive is limited to the people at Solid Factory who need it to respond to you. No method of transmission over the internet is completely secure, but we work to keep your information safe to the best of our ability.
4. User Rights
If you would like to review, correct, or delete the personal information you have provided to us, or if you have any questions about how your information is handled, please contact us using the details in the next section. We respond to reasonable requests promptly. We do not use your information for automated decision-making or profiling.
5. Contact
If you have any questions about this Privacy Policy or about how we handle your information, please contact us at: Solid Factory Co., Ltd., Tatsuno Nishitenma Building 2F, 3-1-6 Nishitenma, Kita Ward, Osaka 530-0047, Japan — email: info@solidfact.co.jp, phone: +81-6-6130-8115.